FAQs

 

Does Rainbow Kisses Cosmetics ship internationally?
A: Yes, we ship worldwide 
 
Do you test on animals? 
A: No, Rainbow Kisses Cosmetics is cruelty-free.
what's the best product to remove your liquid matte lipsticks?
A: our liquid matte's are very long lasting, you can use any of your favourite oils to remove (e.g coconut oil or baby oil)
 
Are the shades exactly what is shown on your website?
A: We attempt to be as accurate as possible with our images. All photos were taken of the actual item without any digital enhancement or Photoshop. Please keep in mind that monitors display colors differently.
What is your return policy? 
A: You can return unopened items in the original packaging within 7 days of your purchase with receipt or proof of purchase. If 8 days or more have passed since your purchase, unfortunately we cannot offer you a refund. For our full return policy visit the return/refund page.
 
What do I do if I can't find a specific item on your website?
A: if you're having trouble finding a specific item on our website, Click on the " All Products" tab. This will show you our entire inventory.
 
What payment methods do you accept?

A: We accept payments via MasterCard, Visa, Shopify Pay, Apple Pay and PayPal. PayPal allows customers to pay using their credit and debit cards, PayPal account balances, and bank accounts securely without sharing your personal information.
 
Is your website safe?
A: At Rainbow Kisses Cosmetics we understand how important security is to you. We use McAfee Secure , Every McAfee SECURE certified site is tested and certified to be free of malware, viruses, phishing attacks, and other things that can harm you and your computer. You can be assured that your order will be placed safely and securely.
 
 What happens to my package if I provided an incomplete address?
A: Incomplete addresses include missing unit number, incorrect spelling of street name or incorrect street numbers. Parcels will be returned to Rainbow Kisses Cosmetics where new shipping charges will apply. Please review all information prior to finalizing your order to ensure accuracy.
 
Any further questions , feel free to contact us via email at info@rainbowkissescosmetics.com or customer service at 647 948 9606