You can return unopened items in the original packaging within 7 days of your purchase with receipt or proof of purchase for exchange only. If 8 or more days have passed since your purchase, unfortunately we cannot offer you an exchange.
Upon receipt of the returned item, we will fully examine it and notify you via email, within a reasonable time frame, whether you are entitled to an exchange. If you are entitled to an exchange, we will exchange your product at the purchase price with another product of the same price minus the shipping cost.
Only regular priced items may be Exchanged. Sale items are final.
for information on how to submit an exchange or to follow-up on the status of your return, please contact us at firstname.lastname@example.org or customer service at 647 948 9606
Returns do not include any shipping and handling charges shown on the packing slip or invoice. Shipping charges for all returns must be prepaid and insured by you. You are responsible for any loss or damage to product during shipment. We do not guarantee that we will receive your returned item. Shipping and handling charges are not refundable. New shipping charges will be applied for the exchanged item.